Profile
Optimize Your Profile for Success
Your brand profile is often the first impression creators have of you on Collabstr. A professional, complete profile not only attracts high-quality creators but also helps you receive better applications, build trust, and save time during collaborations. By clearly showcasing your brand’s personality, professionalism, and expectations, you make it easier for creators to understand your needs and decide if they are a good fit. Key Profile Components Profile Image/Logo – Use a clearFew readersHow to Invite Team Members to Your Collabstr Account
If you manage a brand account on Collabstr, you can invite team members to manage your orders and campaigns. Team members who are invited to your Collabstr account will have the ability to manage campaigns and influencers in the same workspace. Inviting Team Members Follow these steps to invite a new team member to your Collabstr workspace: Log in to your Collabstr account. Click on the menu icon (three horizontal bars) in the top-right corner of your profile. Select Team frFew readers
Influencer Search
How to Search for Influencers
Searching for influencers on Collabstr helps you find creators who match your brand’s audience, style, and campaign goals. The search tool allows you to filter by niche, location, platform, follower count, and more, so you can quickly identify the right talent for your collaborations. Available Search Filters Search Bar – Find creators by keyword or select from predefined niches. Platform Filter – Narrow results by platform (Instagram, TikTok, YouTube, UGC, Twitter, Twitch,Few readersViewing Influencer Profiles
An influencer profile on Collabstr is created directly by the influencer when they sign up. These profiles help brands understand who the influencer is, what services they offer, and whether they are the right fit for a campaign. Think of an influencer profile as a structured media kit. It includes information about the influencer’s style, pricing, audience, and past work. Collabstr reviews all profiles before they appear in the marketplace, ensuring that only vetted creators are shown. Key feaFew readers
Orders
How to Place an Order With an Influencer
Placing an order on Collabstr is the process for hiring influencers for your campaign. You can either purchase a preset package from an influencer’s profile or create a custom offer. All payments are securely processed through Collabstr’s escrow system, so funds are only released when you approve the content. Key Features Add to Cart – Select services from multiple influencers and check out at once. Custom Offers – Create tailored requests if preset packages don’t fit your nPopularHow to Cancel an Order
Sometimes circumstances change, and you may need to cancel an order you placed with an influencer. Collabstr allows brands to request cancellations directly through the platform. Payments are held in escrow until the order is completed or cancelled, ensuring fair handling for both sides. When you submit a cancellation request: You can do so directly from your Orders Dashboard. Payments remain securely in escrow until the request is resolved. Both the brand and influencer must agree beforSome readersManaging Content Submissions & Revisions
Once you’ve placed an order, influencers upload their content submissions directly to Collabstr for your review. As a brand, you can either approve the submission or request revisions if it doesn’t meet your expectations. Payment is only released once you are satisfied with the final deliverables. Reviewing Content Submissions When an influencer submits content for your order, you’ll receive an email notification. You have 72 hours to review the submission and request revisions befoSome readersHow to Modify Order Price
Sometimes, the cost of an order may need to be adjusted after it has been created. This can happen if the scope of work changes, if new deliverables are added, or if an influencer proposes different pricing. Collabstr allows you to securely update an order price without leaving the platform. Update the Price of an Order 1. Open the Order Go to your orders dashboard. Select the order you want to update. You can only update the price if the order is in a Pending or InFew readersAdjust Order Deadline
Sometimes, the timeline for an order may need to be adjusted. This can happen if campaign schedules change, an influencer is unavailable, or more time is needed to create quality content. Collabstr makes it easy to request deadline adjustments so both you and the influencer stay aligned. How to Adjust an Order Deadline/Delivery Date 1. Open Your Order Go to the Orders Dashboard. Select the order you want to adjust. 2. Modify the Delivery Date In the OrderFew readers
Campaigns
Post a Campaign
Posting a campaign on Collabstr allows influencers to apply for your collaboration by submitting their own rates and portfolios. Instead of searching for creators one by one, you can post a campaign brief with requirements like budget, platform, niche, and deliverables. This approach saves time, helps you attract qualified applicants, and gives you full budget control. Campaigns are also scalable, meaning you can hire multiple influencers from one post. All applications and communications are ceSome readersHow to Duplicate a Campaign
Duplicating a campaign allows you to quickly copy the details from an existing campaign without starting from scratch. This is useful if you are running similar campaigns or want to reuse a past campaign with slight adjustments. Steps to Duplicate a Campaign: Log in to your Collabstr brand account. At the top of your profile, click on the Campaigns tab. Find the posted campaign you want to duplicate. Click the three dots in the top-right corner of that campaign.Few readersEnding a Campaign
You may decide to end a campaign once you have finished hiring or if your strategy changes and the campaign is no longer relevant. Ending a campaign prevents new influencer applications from coming in, which helps you stay organized and ensures that only your active campaigns are visible to influencers. Some common reasons to end a campaign include: You have already met your hiring needs and no longer want to receive new applications. Your strategy has changed, and the campaign no longer aFew readersManaging Campaign Applicants
When you run a campaign on Collabstr, influencers can apply by submitting an application. Managing these applications helps you find the right influencers for your brand and keep your campaign organized. Viewing Applications Log in to your brand account. From the navigation menu, click Campaigns. Select the campaign you want to review. Go to the View Applicants tab to see a list of influencers who have applied. You’ll be able to see each influencer’s profile, rates,Few readersEditing a Campaign
After posting a campaign on Collabstr, you may want to update details to improve clarity, adjust deliverables, or change your budget. Editing helps you keep your campaign accurate and appealing to the right influencers. If your campaign is already live, you cannot edit the targeting criteria. To change targeting, you will need to create a new campaign. Editable Fields Once a campaign is posted, you can edit the following: Campaign title Campaign description Usage rights CampaiFew readers
Billing & Payments
Supported Payment Methods
All payments on Collabstr are processed securely through Stripe, one of the world’s leading payment processors. Stripe is PCI DSS Level 1 certified (the highest standard in payments security), and all transactions are encrypted and tokenized. When you place an order, your payment is held in escrow. This means funds are never sent directly to the influencer. Instead, they remain secure until you review and approve the content. If the order is canceled or refunded, Stripe processes the reSome readersHow to Cancel or Pause Your Subscription
You can manage your subscription directly from your Collabstr account settings. This article provides the steps to cancel or pause your subscription. Cancel or Pause Your Subscription Log in to your Collabstr account. Click on the menu icon (three horizontal bars) in the top-right corner of your profile. Select Account. Under the Payment section, go to Subscription. Here you will see your subscription details. Choose one of the following options: Cancel: To peFew readersUnderstanding the Billing Page
Your billing information on Collabstr is split into two tabs: Charges: Shows money going in or out of Collabstr (credit card or bank payments, withdrawals). Order Activity: Shows everything that happens with your orders inside Collabstr. This separation makes it easier to match Collabstr payments with your bank or credit card statements while also giving you a full view of your order history. 1. Charges Tab The Charges tab displays every real-money transaction, such asFew readersManaging Your Account Balance
Your Collabstr account balance is where refunded payments, credits, or adjustments are stored. You can use this balance to pay for future influencer orders, which makes it easy to recycle funds without waiting for bank processing times. All balances are withdrawable from the Collabstr platform. Highlights Automatic Refund Credits – If an order is canceled or refunded, the amount is returned to your balance immediately. Instant Reuse – Use your balance right away for new ordeFew readers